Wednesday, February 25, 2009

Dumpstr Xpress Service Areas

Dumpstr Xpress breaks up its service areas into zones for pricing, finding your zone prior to calling our office for a pricing quote helps us give you the most accurate price.
Zone 1
85003 ~ 85006 ~ 85007 ~ 85008 ~ 85009 ~ 85013 ~ 85014 ~ 85015 ~ 85016 ~ 85017 ~ 85018 ~ 85019 ~ 85021 ~ 85022 ~ 85023 ~ 85024 ~ 85026 ~ 85027 ~ 85028 ~ 85029 ~ 85031 ~ 85032 ~ 85033 ~ 85034 ~ 85035 ~ 85040 ~ 85041 ~ 85042 ~ 85044 ~ 85045 ~ 85048 ~ 85050 ~ 85051 ~ 85053 ~ 85054 ~ 85087 ~ 85201 ~ 85202 ~ 85203 ~ 85204 ~ 85205 ~ 85206 ~ 85210 ~ 85213 ~ 85215 ~ 85224 ~ 85225 ~ 85233 ~ 85234 ~ 85236 ~ 85250 ~ 85251 ~ 85253 ~ 85254 ~ 85257 ~ 85258 ~ 85260 ~ 85281 ~ 85282 ~ 85283 ~ 85284 ~ 85296 ~ 85301 ~ 85302 ~ 85303 ~ 85304 ~ 85305 ~ 85306 ~ 85307 ~ 85309 ~ 85310 ~ 85323 ~ 85345 ~ 85351 ~ 85381 ~ 85382 ~ 85383

Zone 2
85043 ~ 85259 ~ 85308 ~ 85335 ~ 85340 ~ 85355 ~ 85363 ~ 85373 ~ 85374 ~ 85379

Zone 3
85207 ~ 85208 ~ 85209 ~ 85212 ~ 85255 ~ 85268

Zone 4
85085 ~ 85086 ~ 85219 ~ 85220 ~ 85248 ~ 85249 ~ 85262 ~ 85263 ~ 85264 ~ 85396 ~ 85297 ~ 85326 ~ 85331 ~ 85388 ~ 85339 ~ 85353 ~ 85361 ~ 85377 ~ 85383 ~ 85387 ~ 85388

Zone 5
85242

If you were not able to find your zip code please call our office @ 602-252-4300 for a pricing quote.

Tuesday, February 17, 2009

This isn't your grandfathers Buick........

"This isn't your grandfathers Buick"...a statement that almost seems condescending, but honestly when taken in the context of the way we do business we all need to see that this world it is a changen'! Which is where social media websites enter in and they come to us fast and furious, if you aren’t participating in it, you have already missed an amazing opportunity to build relationships with customers new and old!

Over the first weekend in February I traveled to Nashville to attend the "Blissdom 2009 blogging conference" I signed on for this for a couple reasons, I write two blogs and I'm a veracious social media fan. Be it myspace or Facebook you'll find me on almost the entire time I'm at home. I recently added Twitter to my arsenal of ways to stay connected to my friends, family, and those amazing folks who live inside the computer and who I've never met!! I knew that Twitter was a big deal, but I had no idea how much of a big deal Twitter really was until I saw over 200+ women all on twitter tweeting about the conference in real time. With that image in mind, imagine applying this to business! Your customers contact you, you know their needs, you know their wants...heck you know what they had for lunch! That is how our world is changing.

You might be wondering is social media for us? I don't want to mislead anyone, it's not for everyone, some employees aren't comfortable with the 110% accessibility of these sites, and the obvious privacy issues that can come up, but chances are there is someone within your organization that would love to start up the pages and take some time each day to building those relationships.

Just a few reasons to make the leap are:
*Unparalleled access to information like product support issues, customer buying habits, all things that before you had to guess at, now it's available for us, updated all the time!

*Collaboration, sites like wikis and online communities (like facebook) develop relationships that can live inside and outside the walls of a company. These sites can even be used to glean customer opinions on products and services.

*Increased control over the Company's Message. In an era where we are told that customers control the company's brand. A socialcorp can use the social media sites to further enforce their message and over and over again participate in real conversations driving home who we are, what we do and how awesome we do it!

One other major plus is that these sites are all free, MySpace, facebook, twitter, blogspot, wordpress.com (the list could go on) are all 100% free and they allow you to get your name, business, logo, picture all out there and potential customers are ready and waiting to meet you, and in turn you can separate them from some of their money! Companies, big and small have had to retool how they get new business and with competition at an all time high, keep that business. Social media sites will undoubtedly help with both challenges.

Becoming a social corp. is nothing to take lightly, even if you don't have a large following to begin with, it is always important to control all content put out there as if millions and millions of people will see it. (And remember Google is forever!) If you’re going to start tweeting on twitter, you need to keep it current, don't just force product pitches at your followers, get to know them! Talk to them; learn their kids’ names or favorite sports teams! If you don't they will un-follow you, or block you all together! If you opt to write a blog for a corporation, keep it on topic, (if you’re a mommy blogger at home keep it at home!) Regarding all your sites, always make sure that an administrator has to approve comments before they go up on your sites, the last thing you want is a nasty gram sent through without your knowledge. Lastly have fun!! These sites are created for just that purpose, there will always be customers out there that want formality, and if all your social media sites are ran correctly you should be able to appeal to all customers.


You can follow Dumpstr Xpress on twitter

www.twitter.com/dumpstrXpress

We are also on facebook, you can find us under the name:

robin wilson dumpstr xpress

Tuesday, February 10, 2009

14 Ways to Keep the Loyalty When Times Are Tough

Whether it is your external or internal clients, you must consistently think of increasing the loyalty factor if you're business is going to thrive. So when times are tough—and the engagement of these groups becomes even more critical to your bottom line—grasp the opportunity to develop a model to maintain the consistency of your relationship-building strategies.
1. Start off by taking an inventory of these people and their needs. What do they expect of you, and how do they arrive at these expectations? Then start acting to become a solution.
2. Be someone they enjoy working with. This is the time to tune up your best attitude and realize that we need to continue to be flexible. One-size does not fit all and we need to flex our own styles as we work with our clients and internal "clients" and colleagues.
3. Stay in touch with them via their preferred method of communication. Figure out a time log that works and reach out to them with ideas, interests and just to "stay in touch."
4. Ask their advice and feedback on how to do things better or with any products or services you provide.
5. Think strategically and help them find ways to do their work better and more effectively.
6. Do something that is "out of the box." Find ways to surprise them with things that you know will interest them. Do your homework. Sometimes, just by truly listening, you will learn so much about them.
7. Stay on their radar with both high-tech and low-tech touches.
8. Be dependable and reliable and let them know that if they need you at any time, you will be available. (People rarely, if ever, call people on their private time; yet sometimes just knowing you can makes a big difference.)
9. Show your appreciation for anything they have offered you—even a complaint. They are giving you a buying signal for the future and they deserve being thanked.
10.Make sure you know what the competition is up to and keep on top of it. You need this as part of your arsenal. When times are better and they are ready to buy, whom will they think of?? YOU!
11. Build a true foundation of trust by under-promising and over-delivering.
12. Put yourself in their shoes. Understand both their pressures and opportunities. Understand why they may hold back on their orders and still be right there with them to keep the loyalty. When times are better—they will remember you.
13. Keep these five basic expectations top-of-mind to your clients or internals:
• Rapport: Speak with them-and create synergy.
• Recognition: Make them feel important and do so with sincerity.
• Reliability: And do so consistently.
• Responsive: It is always important to get right back to someone, and in these times, it is even more important. Make sure you always get back with some reply. Never leave them hanging.
• Resolution: Everyone loves the phrase, "I'll take care of it." So say it, and then deliver.
14. Aim for share of wallet, share of market and share of heart and know that all of this takes time and patience especially in this economic market.
Editor's Note: Read all of the strategies and best practices from Incentive's Survival Guide at www.incentivemag.com/survivalguide. New articles daily!